The Duncan Insurance Office is locally owned and operated. We are customer and community oriented. That's important when it comes to insurance. You need to know who you're dealing with. You need to know you're getting the best service available. You need someone on your side.

We provide a high level of service to our clients working with each customer individually to ensure proper coverage at the best price. Our staff is highly professional, knowledgeable and friendly making them easy to work with.

We hope you are never confronted with a serious loss or injury. Yet, if a claim does occur, you can rely on our licensed claim adjusters to expedite your claim and answer any questions or concerns. We handle many claims involving property and automobile under our claim settlement authority. Claims that exceed our authority are referred to insurance company claim adjusters and appraisers. In these claim situations we serve as an advocate for our clients, making sure that they receive a fair and timely settlement.

PRIVACY POLICY

As a current customer of our agency, we take this opportunity to both thank you and share with you the importance in which we hold the privacy and confidentiality of your insurance and personal information.

The Duncan Insurance Office, as a member of the financial services industry, has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your insurance information.

Working with you, The Duncan insurance Office gathers the necessary information from you and other public and insurance sources to execute the insurance market search and placement for the insurance coverages your needs/risk exposures require.  We collect nonpublic personal information about you from the following sources:

·        Information we receive from you on applications or other forms;
·        Information about your transactions with us, our affiliates or others; and
·        Information we receive from a consumer reporting agency.

In doing so, The Duncan Insurance Office exchanges such information only with other insurance related parties that are similarly obligated under state and federal privacy laws and have in place the appropriate procedures to keep all treatments and exchanges of your information within the requirements of these laws.

We may disclose the following kinds of nonpublic personal information about you:

·        Information we receive from you on applications or other forms, such as your name, address, social security number, assets, income, and beneficiary information;
·        Information about your transactions with us, our affiliates or others, such as your policy coverage, premiums, and payment history; and
·        Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.

And as we place your insurance with these carriers, both our agency and the carriers work together (as well as individually) to retain uses for only those activities required to underwrite, issue and service your policy of insurance, as well as conduct claims activities - should that be necessary on your behalf.  We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

We know that you have other choices when it comes to insurance and financial services.  That is why we at The Duncan Insurance Office appreciate your decision to place your financial service needs with us.  We value you and your business, and look forward to a continuing client relationship with you.  The Duncan Insurance Office wants to earn your partnership to explore your financial service needs, determine the various placement options that may respond to these needs and over time build the type of financial service portfolio you need to secure your family needs and assets.

Should you have any questions, please do not hesitate to contact our office.